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Refund Policy – ClipShot™
At ClipShot™, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.
🔁 Returns
You have 90 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required (order number or confirmation email)
To start a return, please contact us at:
⚠️ Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Include clear photos or videos of the issue
We will offer either:
✅ A free replacement
✅ A full refund
In most cases, returns are not required for damaged or defective items.
🚫 Non-Returnable Items
We do not accept returns for:
- Used or worn items
- Items damaged due to misuse
- Products returned without prior contact
- Digital or downloadable products (if applicable)
📦 Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a tracked shipping method for all returns
💰 Refunds
Once your return has been received and inspected:
- You’ll receive an email confirmation
- Your refund will be issued to the original payment method
- Refund processing may take 5–10 business days
Please note that processing times may vary depending on your bank or payment provider.
🔄 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect
For exchange requests, contact us at:
❌ Order Cancellations
Orders may be canceled within 24 hours of purchase.
After this period, your order may already be processed or shipped.
If the order has already shipped, you will need to wait for delivery and then request a return.
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account
- Contact your credit card provider or bank
- Allow a few business days for processing delays
If you still have not received your refund, contact us at:
📩 Contact Us
For any questions regarding this Refund Policy, please contact:
📧 clipshot.store@outlook.com
🏪 ClipShot™